Withdraw Funds Back to Your Wallet
When you want your balance back in your DANA, OVO, or GoPay wallet, go to the withdrawal section inside your viv288 account. Enter the amount and the wallet number you want paid to. We check that the wallet name matches the name on your account — this step keeps your money moving to the right place and no one else's. Processing time
varies and we do not promise a fixed window, but the cashier screen shows the current status so you are never left wondering. Withdraw only to wallets you own and have verified.
- Open Withdrawal — Navigate to the withdrawal tab inside your account wallet. You will see your available balance and the minimum withdrawal amount for your method.
- Enter Wallet Details — Type in the registered number for your DANA, OVO, or GoPay account. Double-check it matches the wallet tied to your name.
- Set the Amount — Enter the amount you want to withdraw, staying within any limits shown on screen. Submit the request and note the reference code.
- Verification Check — We cross-check wallet ownership before releasing funds. If your KYC is complete, the request moves through the queue without extra steps.