What This Privacy Policy Covers
When you create an account with viv288, we collect the information needed to verify your identity, process your transactions, and keep your account secure. This includes your name, email address, mobile number, and payment details connected to wallets like DANA, OVO, or GoPay. We collect this
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data directly from you during registration and through each deposit or withdrawal you make. We also gather technical data — your device type, browser, and session activity — to detect unusual access and protect your account from unauthorised use. We do not sell your personal data
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to third parties. Where we share data with payment processors such as DANA, OVO, or GoPay, that sharing is limited strictly to completing your transaction. Data is retained only as long as your account is active or as required by applicable regulations in the jurisdictions where
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we operate. If you close your account, we will handle your stored data in line with our retention schedule and inform you of any legally required holding periods. All data practices described here apply to users in Indonesia where access is permitted under local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.